🚗 Terms & Conditions — East London School of Motoring

  1. Bookings & Payments
  • Payment is required to confirm your booking — via card or bank transfer.
  • Bank transfers must include your Order ID as the payment reference.
  • Lessons are 45 minutes per session unless otherwise agreed.(Minimum 2 Lessons at once).
  • Prices are in GBP (£) and correct at time of booking.
  1. Cancellations & Rescheduling
  • ⚠️ 24 hours’ notice minimum required for cancellations or changes.
  • Cancellations with less than 24 hours’ notice = full lesson charge applies.
  • We reserve the right to cancel or reschedule due to weather, vehicle issues, or instructor illness — full refund or free rebooking provided.
  1. Lessons & Safety
  • Please arrive 5 minutes early for your lesson.
  • Bring your provisional driving licence to every lesson.
  • Lessons take place in a dual-control vehicle.
  • The instructor has full right to refuse or end a lesson if safety is compromised.
  1. Validity
  • Packages are valid for 6 months from purchase date.
  • Unused hours expire after 6 months — no refunds on unused hours.
  1. Complaints
  • Please contact us directly with any concerns — we aim to resolve all issues within 48 hours.